Effective date: April 21,2025

‍ Service Not Intended For Emergencies

This Service is not appropriate for emergency care or urgent care. If you have a medical

emergency or are in need of urgent care, seek in-person emergency or urgent care immediately

or dial 911. This Service is not appropriate for all medical conditions or concerns.

Agreement with Terms and Conditions

BY CLICKING "I AGREE,

" CHECKING A RELEVANT BOX TO CONFIRM YOUR

ACCEPTANCE, USING ANY OTHER ACCEPTANCE METHOD PROVIDED THROUGH THE

SERVICE (AS DEFINED BELOW) OR OTHERWISE AFFIRMING YOUR AGREEMENT TO

THESE TERMS AND CONDITIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ,

ACCEPTED, AND AGREED TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE

TO THESE TERMS AND CONDITIONS, DO NOT CREATE AN ACCOUNT OR USE THE

SERVICE. YOU HEREBY ACKNOWLEDGE THAT ANY PERSON WHO CLICKS THE "I

AGREE" BUTTON OR OTHERWISE INDICATES ACCEPTANCE TO THESE TERMS AND

CONDITIONS HAS BEEN GRANTED AGENCY AUTHORITY ON YOUR BEHALF.

ARBITRATION NOTICE

UNLESS YOU OPT OUT OF ARBITRATION IN A TIMELY MANNER, AS OUTLINED IN THESE

TERMS AND CONDITIONS, YOU AGREE THAT DISPUTES BETWEEN YOU AND US OR

YOU AND THE MEDICAL GROUPS OR PROVIDERS ARISING OUT OF OR RELATED TO

THESE TERMS AND CONDITIONS OR YOUR USE OF THE SERVICE WILL BE RESOLVED

THROUGH BINDING, INDIVIDUAL ARBITRATION. BY DOING SO, YOU WAIVE YOUR

RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR

CLASS-WIDE ARBITRATION, AS DETAILED BELOW. ADDITIONALLY, EXCEPTIONS AND

THE PROCEDURE FOR OPTING OUT OF ARBITRATION ARE OUTLINED BELOW.

Sana Direct and the Service

Sana Direct, LLC and/or its affiliates (collectively, the "Sana Direct,

" "we,

" or "us") owns and

operates the website at www.sanadirect.com (the "Website"). Your access to and use of the

Website, any part of it, or anything related to it, including its content ("Content"), any products or

services provided through the Website or otherwise by Sana Direct, and any affiliated websites,

software or applications owned or operated by Sana Direct (collectively, including the Website

and the Content, the "Service") are subject to these Terms and Conditions ("Terms and

Conditions" or "Agreement").Please read these Terms and Conditions carefully as they contain important terms and

information that you will need to know and understand about the Service. In these Terms and

Conditions,

"you" and "yours" refer to the person using the Service. If the user is a minor

between the ages of 13 and 18 (or a higher age of majority under applicable state law),

"you"

and "yours" refers to (i) the minor for whom consent is being provided or on whose behalf the

Service is being utilized and (ii) the parent or guardian providing consent for the minor to use

the Service using the Service on the minor's behalf. For more information regarding the use of

the Service by minors and the applicable restrictions, please refer to the "Limited Use and

Availability" section of this Agreement. Notwithstanding the foregoing, the Service is not

intended for individuals under the age of thirteen (13), and individuals under the age of thirteen

(13) are prohibited from using all or any part of the Service or entering into this Agreement, even

if a parent or legal guardian is willing to provide consent to use of the Service or this Agreement.

If you are the parent or legal guardian of an individual under the age of eighteen (18) who you

believe has used the Service without your consent, please contact us at ask@sanadirect.com.

Acceptance of Terms and Conditions

Your access to and use of the Service is governed by this Agreement, as well as all applicable

laws and regulations. If you do not accept and agree to abide by this Agreement in its entirety,

you are prohibited from visiting, accessing, registering with, or using the Service or any

information or Content provided through the Service, except for the purpose of reviewing this

Agreement. The Service is continuously evolving, and we reserve the right to modify or remove

any part of this Agreement or the Service at our sole discretion, without prior notice. Any

changes to this Agreement become effective once posted on the Website. Unless otherwise

stated, any new Content added to the Service will also be subject to this Agreement upon being

posted on the Website. If you do not agree with this Agreement or any of its terms or conditions,

your only recourse is to stop using the Service. Your continued use after any changes to this

Agreement are posted constitutes your acceptance of the modified terms.

‍Your Relationship with Us

We offer certain products and services to individuals who register as users of the Service

("Users"), which are sold or provided by Sana Direct, third party medical providers, pharmacies,

or other vendors. Our Service gives you access to prescription fulfillment services through

pharmacies with which we have established relationships (collectively, the "Pharmacies"). By

using the Service, you agree that your prescription(s) may be filled and transferred between any

of the Pharmacies, and you authorize the Service to do so on your behalf. Additionally, we may

provide access to Berluga Health (the "Medical Group") for the provision of healthcare and/or

mental health services through the Website. The Medical Group employs or contracts with

physicians, allied health professionals, and mental health professionals who provide certain

healthcare and/or mental health services through the Website (the "Providers"). By accepting

this Agreement, you acknowledge that any services you receive from the Pharmacies, the

Medical Group or the Providers through the Website are also governed by this Agreement, and

that these entities are third party beneficiaries of this Agreement.We do not control or intervene in the practice of medicine or healthcare by the Medical Group or

any of the Providers, each of whom is solely responsible for directing the care or treatment they

provide. Further, Sana Direct does not control or interfere with any professional service provided

by the Pharmacies, each of which is solely responsible for the professional services they

provide through the Service. By accepting this Agreement, you understand and agree that Sana

Direct is not a healthcare provider, and that by using the Service, you are not entering into a

doctor-patient or other health care provider-patient relationship with Sana Direct. By using the

Service, you may, however, establish a doctor-patient or other health care provider-patient

relationship with the Medical Group and/or one or more of the Providers.

By accepting this Agreement, you also consent to receiving communications via audio, visual,

audiovisual or other data transmission, including messaging services or email, from the Medical

Group and/or the Providers through the Service related to your diagnosis and/or treatment. You

understand that Sana Direct is not responsible for the security or privacy of services you use to

receive the aforementioned communications. You also understand that it is your sole

responsibility to monitor and respond to these communications and that neither Sana Direct, the

Medical Group nor any Provider will be responsible in any way and you will not hold Sana

Direct, the Medical Group or any Provider liable for any loss, injury, or claims of any kind

resulting from your failure to read or respond to these communications or for your failure to

comply with any treatment recommendations or instructions from the Medical Group or your

Provider(s).

Although you are not establishing a doctor-patient or other healthcare provider-patient

relationship with Sana Direct, by using the Service, you are entering into a direct customer

relationship with Sana Direct for the use of the Service, including the purchase of any

non-prescription products or non-medical services sold directly to you. In connection with such

relationship, you may provide to us, or cause to be provided to us on your behalf, personal

information, including health information, that is subject to use by us in accordance with our

Privacy Policy. Please refer to the "Privacy Policy" section and the "Protected Information"

section below for additional information.

Consent to Use Telehealth Services

The Service involves the use of telehealth. Telehealth refers to the provision of health and

mental health care services through electronic communication, information technology, or other

means between a healthcare provider or mental health professional and a patient who are not in

the same physical location. While telehealth can offer certain benefits, there are also potential

risks associated with its use. Telehealth services may not be a suitable substitute for in-person

care in all situations. To use the Service, you must review and agree to an informed consent

regarding telehealth use (the "Telehealth Consent"), which will be provided to you via the

Service. By agreeing to this, you acknowledge that Sana Direct, the Pharmacies, the Medical

Group, and the Providers are third-party beneficiaries of the Telehealth Consent and have the

right to enforce it against you.

Subscription Products and Services

Certain products and services available for purchase through the Service are offered on an

automatically renewing subscription basis. For these subscription-based products and services,

your payment method will be charged automatically at regular intervals, as outlined during the

checkout process for that product or service, until you cancel your subscription. To prevent any

interruptions in treatment, your first renewal may be charged early. Subsequent shipments may

be charged and shipped up to three (3) days early to accommodate holidays or for other

operational reasons to ensure continuous. We and/or the Providers may, but are not obligated

to, reach out to you periodically via the Service to request updates to your information and to

manage ongoing subscriptions. You may cancel your subscription at any time up by emailing

ask@sanadirect.com or directly through your online account. Cancellation will take effect at the

end of the current subscription period. Your subscription will automatically renew for another

subscription period unless you cancel at least three (3) days before the applicable renewal

processing date of your subscription. We do not offer refunds for partially used subscription

periods, though we may provide refunds on a case-by-case basis at our sole discretion. We may

also allow you to pause your subscription for a specified period. If you do not cancel before the

end of the pause period, your subscription will automatically resume, and charges to your

payment method will recommence. We may update our subscription plans and prices from time

to time; however, we will provide you with advance notice of any changes or changes to pricing

or subscription plans.

To streamline your experience with the Service, you will only see and be required to pay a single

"total" subscription price. However, if the subscription product you purchase requires a

consultation with a Provider, includes a prescription medication filled through one of the

Pharmacies, and/or includes health services, the total price you pay will include the amounts

charged for use of the Service, as well as the cost of the prescription medication charged by the

Pharmacy and the fee for the Provider's services charged by the Medical Group, as applicable.

These amounts are collected on behalf of and paid to the Pharmacies and the Medical Group,

respectively.

NO REFUND POLICY:

YOU ACKNOWLEDGE AND AGREE THAT DUE TO THE NATURE OF THE PRODUCTS AND

SERVICES PURCHASABLE THROUGH THE SERVICES ANY APPLICABLE FEES AND

OTHER CHARGES ARE NOT REFUNDABLE IN WHOLE OR IN PART. YOU ARE FULLY

LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED

CHARGES.

Prescription Products

Certain products available through the Service require a valid prescription from an appropriately

licensed healthcare provider. You will only be able to obtain a prescription product after

completing a consultation of your health information with one of the Providers, during which the

Provider determines that the prescription product is clinically appropriate for you and writes a

valid prescription. The Providers are solely responsible for making those clinical determinations

in their own professional judgement.If the Provider determines a prescription product is clinically appropriate for you, writes a valid

prescription, and you have provided informed consent for the product, the Provider will submit

the prescription for fulfillment to one of the Pharmacies. Unless you request your prescription be

filled by a specific pharmacy when discussing with your Provider and such pharmacy has the

capability to fulfill such prescriptions, prescriptions will be filled through a pharmacy with which

Sana Direct has a relationship, and the prescription will be filled from a pharmacy of Sana

Direct's choosing based on geographic location and prescription availability during your us of

the Service. Prescriptions filled by the Pharmacies may not use child-resistant packaging and

prescription products may not be dispensed in child-resistant containers. You are responsible for

keeping such products in a safe and secure location away from children and others.

If you complete a consultation with a Provider and fill a prescription through one of the

Pharmacies, the prescription product will be shipped to you by the respective Pharmacy, and the

costs associated with the prescription are included in the total charged to you by the Service as

described in the "Subscription Products" section above. If you fill a prescription with a pharmacy

other than the Pharmacies, the Service will send the prescription to your selected pharmacy, but

you will be responsible for picking up or otherwise obtaining the prescription product and paying

the pharmacy directly for the cost of the prescription product.

Prescription products available on the Website are considered "Third-Party Goods and

Services" as outlined in the Third-Party Goods and Services section of this Agreement.

Financial Responsibility for Services Notice

Sana Direct and the Medical Group are not enrolled in, nor do they participate as providers in,

any federal or state healthcare programs (e.g., Medicare, Medicaid) for the provision of any

healthcare or health services or supplies and, as such, neither you nor Sana Direct, Medical

Group, Providers or Pharmacies may receive payment from such programs for the services or

items provided to you by Sana Direct, Medical Group, Providers or Pharmacies. Further, to the

extent that any of the Pharmacies or Providers may be enrolled in federal or state healthcare

programs, the means through which the services and products are provided or made available

through the Service typically prevents such services and products from being covered benefits

under these government programs. By choosing to use the Service, you are specifically opting

to obtain all services and items on a self-pay basis, outside of any federal or state healthcare

program. Accordingly, you are solely responsible for the costs of any service or item provided to

you.

By agreeing to use the Service, you acknowledge and agree that (1) you are explicitly choosing

to obtain services and items on a self-pay basis, outside of any federal or state healthcare

program, and you are solely financially responsible for all services and items provided to you by

or through the Service; and (2) neither you nor Sana Direct, Medical Group, Providers or

Pharmacies will submit any claims for reimbursement to any federal or state healthcare program

for the costs of the services and items provided to you through the Service.

Restrictions on Use and Availability of the Service

Our Service is currently available only to individuals who are located in states in which we offer

the Service, are at least eighteen (18) years of age or older (or at least the age of majority in

their jurisdiction of residence, if higher than eighteen (18)), and have accepted this Agreement;

provided, however, that individuals who are located in the states in which we offer the Service

and are between the ages of 13 and 18 may use the Service if a parent or legal guardian

provides consent to such use in accordance with the requirements set forth in this Agreement

and the Service. Current states in which we do not offer Service: Alaska, Arkansas, Louisiana,

New Hampshire, Oregon, South Carolina, West Virginia, and District of Columbia.

By visiting, accessing, registering or using the Service, you are: (a) representing and warranting

to us that you are either (1) at least eighteen (18) years of age or older or at least the age of

majority in your jurisdiction of residence, if higher than eighteen (18), or (2) at least thirteen (13)

years of age, have obtained consent from your parent or legal guardian to use the Service; (b) if

you are a parent or legal guardian providing consent for a minor who is under the age of

eighteen (18) (or such higher age of majority under applicable state law), representing and

warranting to us that you are the parent or legal guardian for such minor and have all legal

power and authority to provide consent for the use of the Service by such minor; (c)

representing and warranting to us that when you use the Service to consult with a Provider, you

are located in the same state as the shipping address you provide in your account at the time

that you conduct such consultation, (d) agreeing to comply with all applicable laws in visiting,

accessing, registering or using the Service, and (e) agreeing that you will only use the Service

for lawful purposes. Our Service is subject to state regulations and may change from time to

time due to changes in applicable regulatory requirements.

Certain products available through the Service are subject to additional age restrictions, and not

all products or services are available to all age groups.

In some cases, the Service may not be the most suitable way for you to provide information to,

communicate with or seek medical, mental health, or other healthcare services and treatment

from a healthcare provider or health professional. For example, certain medical conditions may

require an in-person procedure, or your Provider may determine that your diagnosis and/or

treatment requires an in-person office visit or is otherwise not appropriately addressed through

use of the Service. In such cases, you may be notified that you will be unable to use the Service

for the particular issue you submitted, along with additional guidance on next steps.

Duty to Provide Information, Access, and Connectivity

You are responsible for providing and maintaining, at your own risk, option and expense, the

necessary software and hardware (in line with any technical, quality or other requirements

specified by the Service) to access and use the Service, including but not limited to, a computer

or mobile device with a video camera and Internet access. You are solely responsible for any

fees you incur, including Internet connection or mobile fees, when accessing the Service.

Additionally, you have a duty to provide truthful, accurate and complete information in any forms

or communications you submit to or through the Service. We reserve the right to modify the access configuration, including any software, hardware or other requirements of the Service, at

any time without prior notice.

Privacy Policy

Sana Direct understands the importance of confidentiality and privacy regarding your personal

information. Please see our Privacy Policy for a description of how we may collect, use and

disclose your personal information.

Protected Health Information

When you create an account with Sana Direct, you establish a direct customer relationship with

us, granting you access to the various features and functions of the Service as a user. As part of

this relationship, you provide information including, but not limited to, your name, email address,

shipping address and phone number, which we may collect, use and disclose in accordance

with our Privacy Policy. This information is not considered to be "health" or "medical"

information.

However, when using certain components of the Service, you may also provide medical

information that may be protected under applicable laws. Sana Direct is not a "covered entity"

under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and

its related regulations and amendments from time to time (collectively,

"HIPAA"). The Medical

Group or one or more of the Pharmacies may or may not be a "covered entity" or "business

associate" under HIPAA, and Sana Direct may in some cases be a "business associate" of the

Medical Group or a Pharmacy. It is important to note that, while state-specific privacy laws may

apply, HIPAA does not necessarily apply to an entity or person simply because health

information involved, and HIPAA may not apply to your transactions or communications with

Sana Direct, the Medical Group, the Providers, or the Pharmacies. To the extent Sana Direct is

considered a "business associate,

" however, and solely in its role as a business associate, Sana

Direct, may be subject to certain provisions of HIPAA with respect to "protected health

information" ("PHI"), as defined under HIPAA, that you provide to the Medical Group, Providers

or the Pharmacies. Additionally, any medical or health information that is subject to specific

protections under applicable state laws (collectively, with PHI,

"Protected Information"), will be

used and disclosed only in accordance with such applicable laws. However, any information that

does not constitute Protected Information under applicable laws may be used or disclosed in

any manner permitted under our Privacy Policy. Protected Information does not include

information that has been de-identified in accordance with HIPAA.

The Medical Group and Providers have adopted a Notice of Privacy Practices that describes

how they use and disclose Protected Information. By accessing or using any part of the Service,

you are acknowledging receipt of the Notice of Privacy Practices from the Medical Group and

Provider(s).

By using the Service, you are agreeing that even if HIPAA does apply to Sana Direct, the

Medical Group, the Providers or the Pharmacies, any information that you submit to Sana Directthat is not intended and used solely for the provision of diagnosis and treatment by the Medical

Group and Providers or prescription fulfillment by the Pharmacies, is not considered Protected

Information, and will only be subject to our Privacy Policy and any applicable state laws that

govern the privacy and security of such information.

Use and Ownership of the Service

The Service and the information and Content available through the Service are protected by

copyright laws throughout the world. In accordance with this Agreement, Sana Direct grants you

a limited, non-transferable, revocable license to access and use the Service for your personal

use solely for the intended purposes of the Service. Unless explicitly stated otherwise by Sana

Direct in a separate license, your right to use the Service or the Content is governed by this

Agreement, and all rights to the Service and Content are reserved by Sana Direct. You agree

that Sana Direct and its suppliers own all rights, title and interest in the Service (including but

not limited to, any computer code, themes, objects, concepts, photographs, product

descriptions, blog posts, artwork, animations, sounds, musical compositions, audiovisual effects,

methods of operation, moral rights, and documentation). You agree not remove, alter or obscure

any copyright, trademark, service mark or other proprietary rights notices incorporated in or

accompanying the Service. Sana Direct's stylized name and other related graphics, logos,

service marks and trade names used on or in connection with the Service are the trademarks of

Sana Direct and may not be used without permission, including in connection with any

third-party products or services. Other trademarks, service marks and trade names that may

appear on or in the Service are the property of their respective owners.

License to Information Submit

Subject to any limitations described herein, any information you send to Sana Direct via the

Service, whether by direct entry, submission, email or otherwise, including data, questions,

comments, forum posts, or suggestions (collectively,

"Submissions"), will, to the extent permitted

by applicable law, be treated as non-confidential and non-proprietary. Subject to any applicable

account settings that you select, you grant Sana Direct a fully paid, royalty-free, perpetual,

irrevocable, worldwide, non-exclusive and sublicensable right (including any moral rights) and

license to use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly

display Submissions (in whole or in part) for the purposes of operating and providing the Service

to you and other Users. You warrant that the holder of any worldwide intellectual property right,

including moral rights, in Submissions has fully and effectively waived those rights and validly

and irrevocably granted to you the right to grant the license stated above. You agree that you,

not Sana Direct, are responsible for all of Submissions that you provide to the Service. In

addition to the foregoing, Sana Direct shall have the right, in its sole discretion, to edit,

duplicate, or alter your Submission in any way for any purpose that Sana Direct deems

necessary or desirable. You irrevocably waive any and all so-called moral rights you may have

in your Submission. Furthermore, you acknowledge that you shall have no right to approve and

no claim to compensation in connection with the Submission.If a Submission you make contains Protected Information, Sana Direct's rights under this

section with respect to the use or disclosure of such Protected Information will be limited as and

to the extent required under applicable law.

Prohibited Use

You are prohibited from using or attempting to use the Service: (i) for any unlawful,

unauthorized, fraudulent or malicious purpose; (ii) in any way that could damage, disable,

overburden, or impair any server or the network(s) connected to any server; (iii) in any manner

that could interfere with any other party's use and enjoyment of the Service; (iv) to gain

unauthorized access to any other accounts, computer systems, or networks connected to any

server or systems through hacking, password mining or any other means; (v) to access

systems, data, or information not intended by Sana Direct to be made accessible to a user; (vi)

to obtain any materials, or information through any means not intentionally made available by

Sana Direct; (vii) to reverse engineer, disassemble or decompile any section or technology on

the Service,; or (viii) for any use other than the business purpose for which it was intended.

In addition, in connection with your use of the Service, you agree you will not: (a) upload or

transmit any message, information, data, text, software or images, or other content that is

unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene,

libelous, or inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic

characteristic, or that may invade another's right of privacy or publicity; (b) create a false identity

or duplicative accounts for the purpose of misleading others or impersonate any person or

entity, including, without limitation, any Sana Direct representative, or falsely state or otherwise

misrepresent your affiliation with a person or entity; (c) upload or transmit any material that you

do not have a right to reproduce, display or transmit under any law or under contractual or

fiduciary relationships (such as nondisclosure agreements); (d) upload files that contain

malicious code, viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files,

spyware or any other similar software, code, script, programs, or malware of any kind that may

damage the operation of another's computer or property of another; (e) delete any author

attributions, legal notices or proprietary designations or labels that you upload to any

communication feature; (f) use the Service's communication features in a manner that adversely

affects the availability of its resources to other users (e.g., excessive shouting, use of all caps,

or flooding continuous posting of repetitive text); (g) upload or transmit any unsolicited

advertising, promotional materials,

"junk mail," "spam," "chain mail," "pyramid schemes," "phishing" or any other form of solicitation, commercial or otherwise; (h) violate any applicable

local, state, national or international law; (i) upload or transmit any material that infringes any

patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party;

(j) delete or revise any material posted by any other person or entity; (k) manipulate or otherwise

display the Service by using framing, mirroring or similar navigational technology; (l) probe,

scan, test the vulnerability of or breach the authentication measures of, the Service or any

related networks or systems; (m) register, subscribe, attempt to register, attempt to subscribe,

unsubscribe, or attempt to unsubscribe, any party for any services or any contests, promotions

or sweepstakes if you are not expressly authorized by such party to do so; (n) harvest or

otherwise collect information about others, including email addresses; (o) use any robot, spider,scraper, or other automated or manual means to access the Service, or copy, download,

distribute or reproduce any content or information on the Service; or (p) assist or permit any

person in engaging in any of these activities.

Sana Direct reserves the right to take whatever lawful actions it may deem appropriate in

response to actual or suspected violations of the foregoing, including, without limitation, the

suspension or termination of a User's access and/or account. Sana Direct may cooperate with

legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil

wrong.

Except as may be provided in the Privacy Policy or prohibited by applicable law, Sana Direct

reserves the right, at all times, to disclose any information as Sana Direct deems necessary to

satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse

to post or to remove any information or materials, in whole or in part, in Sana Direct's sole

discretion.

Registration; User Accounts, Passwords, and Security

You may be asked to register and set up an account on the Website in order to access the

Service. Some features of the Service may only be available to Users who have registered and

have been granted accounts with usernames and passwords. For purposes of clarity,

information you provide to Sana Direct in order to register and set up an account on the

Website, including your name, username, email address, shipping address and phone number,

are not considered Protected Information for purposes of the Protected Health Information

section above. You agree to accurately maintain and update any information about yourself that

you have provided to Sana Direct, the Medical Group or its Providers or the Pharmacies. If you

do not keep such information current, or fail to submit truthful, accurate and complete

information, or we have reasonable grounds to suspect as much, we have the right to suspend

or terminate your account and your use of the Service. You also agree to immediately notify

Sana Direct of any unauthorized use of your username, password or any other breach of

security that you become aware of involving or relating to the Service by contacting Sana Direct.

In addition, you agree to keep confidential your username and password and to exit from your

User account at the end of each session. Sana Direct explicitly disclaims liability for any and all

losses and damages arising from your failure to comply with this section. You may not use

anyone else's account at any time.

When establishing an account, you will be required to provide a username and password that

will be used as your login for your account. We take steps to protect the User data we collect

against unauthorized access. However, you should keep in mind that the Service and our

services are run on software, hardware, and networks, any component of which may, from time

to time, require maintenance or experience problems or breaches of security beyond our

control. In addition, persons with access to your computer, phone, or other mobile or other

devices may be able to access the Service and information about you, including medical

information, contained in the Service. It is your responsibility to affirmatively logout from your

account when you are not actively using it. It is also your responsibility to secure and preventunauthorized physical access to your computer, phone and other devices, and to protect the

confidentiality of your username and password.

You must exercise caution, good sense, and sound judgment when using the Service. You are

prohibited from violating, or attempting to violate, the security of the Service. Any such violations

may result in criminal and/or civil penalties against you. Sana Direct may investigate any alleged

or suspected violations and if a criminal violation is suspected, Sana Direct may cooperate with

law enforcement agencies in their investigations.

Third-Party Goods and Services; Indemnification

Parties other than Sana Direct, including Pharmacies, the Medical Group and Providers, provide

services or sell products through the Service (collectively,

"Third-Parties"), and Sana Direct may

also make available to you for purchase certain services, devices, items or products

manufactured, distributed or sold by Third-Parties ("Third-Party Goods and Services"). Your use

of any Third-Party Goods and Services and any interactions with Third-Parties, including

payment and delivery of goods or services, and any other terms, conditions, warranties or

representations associated with such use or interactions, are solely between you and such

Third-Parties. You should make whatever investigation you feel necessary or appropriate before

proceeding with any online or offline transaction involving Third-Parties or any Third-Party

Goods and Services. You are solely responsible for, and shall exercise caution, discretion,

common sense and judgment in, using the Service and disclosing personal information.

You agree that Sana Direct shall not be responsible or liable for any loss or damage of any sort

incurred as the result of your use of the Service, including any Third-Party Goods and Services

or your interactions with any Third-Parties. In the event of any dispute between you and any

Third-Party, any other User or any other entity or individual, you understand and agree that

Sana Direct is under no obligation to become involved in such dispute, and you hereby release

and indemnify Sana Direct, and its corporate parents, subsidiaries, and affiliates, and all of their

respective contractors, directors, officers, employees, representatives, proprietors, partners,

shareholders, servants, principals, agents, predecessors, successors, assigns, accountants,

and attorneys (collectively, the "Sana Direct Parties"), from any and all claims, demands and/or

damages (actual or consequential) of every kind or nature, known or unknown, suspected and

unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes or

the Service or the features and services therein. You agree to defend, indemnify, and hold Sana

Direct and any Third Parties offering products or services through the Service, including the

Medical Group, Providers, and Pharmacies, harmless from and against any and all suits,

actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations,

losses, risks, costs, and expenses (including, without limitation, attorneys' fees and litigation

expenses) relating to or arising from your use of the Service, your fraud, violation of law, or

willful misconduct, any breach by you of this Agreement or your violation of any rights of any

other person or entity. We reserve the right to control the defense of any claim by a third-party

for which we are entitled to indemnification, and you agree to provide us with such cooperation

as is reasonably requested by us.IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION

1542, WHICH STATES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE

CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR

HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM

OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE

DEBTOR OR RELEASED PARTY.

Right to Monitor

Sana Direct reserves the right to monitor general use of the Service at any time as it deems

appropriate and to remove any materials that, in Sana Direct' sole discretion, may be illegal,

may subject Sana Direct to liability, may violate this Agreement, or are, in the sole discretion of

Sana Direct, inconsistent with Sana Direct' purpose for the Service.

Terms of Sale

All products offered for sale by Sana Direct are subject to availability and we reserve the right to

impose quantity limits on any order we facilitate or reject all or any part of an order without prior

notice. In the event of an error, we reserve the right to correct the error and revise your order

accordingly (which includes charging the correct price) or to cancel the order and refund any

amount charged. Prices for products are subject to change at any time. You are responsible for

any applicable sales, use, duty, customs or other governmental taxes, levies or fees ("Taxes")

due with respect to your purchase of products or services through our Service. We will collect

applicable Taxes if we determine we have a duty to collect Taxes